We’re a modest bunch at Colchester Camera Repair and we’re delighted that clients are able to say some nice things about us.
If you have something nice to say about our company and want to be included on this page please use the form below.
If you are asking yourself if we can we repair your Canon camera, then relax and know that by reading these comments we can do all of it for you.
Here’s a selection of a few client testimonials.
“Thank you so much for repairing my canon, your ref: MI/75326/7. I have been subject to a long series of bad luck and you have brightened my life especially as you have been able to complete the repair under a special warranty. I cannot thank you enough and wish everyone happiness and a healthy life.”
I would like to thank you so very much for a simply amazing service.
I bought my 50D in for a repair and was hoping to use it in Germany the following weekend. You turned it around inside the agreed 4 days and I had it in good time to check it before travelling. I live in Kenya but always use your repair facilities when I return to UK. And I always will in the future.
Please pas son my gratitude to the team of skilled technicians that sorted out my camera”
“Dear Wonderful Camera Repair People,
Thank you very much for repairing and returning my Canon 50D so quickly.
It arrived safely today. Brilliant job. Great to have the camera back in
action.”
“Thank you for repairing my Canon G9 so quickly, efficiently and free ! (at Canon’s goodwill)
Its wonderful to receive such good customer service, much appreciated.”
“I wish to thank you for the speedy return of my camera. It arrived this morning 10th June.
I am delighted with your service, it has been returned in pristine condition. I will certainly use your company again”
“Please convey my thanks to those concerned at Cochester Camera repair service, i received my camera today fully operational.You often read the promises by large companies about FOC repairs with some scepticism, its nice to know that there are companies still providing a good customer service.”
“Sometimes in this complex, free market world the consumer comes across a company which really does put him first. That has been my experience with Colchester Camera Repair Service.
From the moment CCRS picked up the phone – no infuriating taped messages – to the moment my camera was returned to me the service was excellent.
I will be spreading the word here at IPC Media and I wish you and your company a bright future.”
“Have today received the above reference camera and would like to let you know how impressed I am by your repair and speed of service, the best 1 have ever received in forty plus years of owning cameras.”
“I would like to say a very big thank you to all concerned for the exceptional service I have received from your company. Last Tuesday evening I posted my Canon digital lxus 500 camera and today (Thursday) I received it back in full working order. The speed and efficiency of this service has amazed me.”
“Just a note to say thankyou for your wonderful customer service! My Canon Powershot A70 had developed the fault with the CCD sensor that has affected many of the Canon digital compact cameras. I sent it to you for repair and received it back last week – in full working order and at no charge for the repair, which has been done under Canon’s ‘special warranty’ relating to that fault.”
“I have just received my camera back suitably repaired. I would just like to thank you for your speedy response. Only 3 days. Amazing”
“I write to acknowledge the safe return of my camera. Please accept my thanks for the obvious care taken by you in its repair and dispatch. This camera has a sentimental value to me and I was delighted to find an old friend so restored to health.”


Hi
This morning we received our camera back from yourselves following a sensor clean. We have just used it and it is awsome – thank you!
How fantastic! You were recommended to me by a friend who is a professional photographer. Will certainly be buying him a big drink!
Many many thanks.
Susie T
Thank you very much for the very speedy repair of my daughter’s camera. She is so delighted to have it back to take on holiday with her this Easter and we are very grateful to you for returning it, fixed, in such a very short time. Please pass on our thanks to those concerned.
Sally K
Just wanted to acknowledge safe return of my camera today after your “repair under special warranty”. Fantastic service, terrific packaging for the return and a fabulous website to show how professional you are when repairing cameras. I have used Canon products most of my life and will certainly do so in the future and will advise fellow Canon users of your company if they require camera service.
Many thanks, Bill P
Hi Bill
Thanks you for taking the time to give us feedback
we are pleased you found our service beyond expectations
I too would like to thank everyone at Colchester Camera Repair for an excellent service.
My 4 year old Canon G9 suffered a power failure, a common problem with this camera. The camera was posted to you on monday and was returned to me on friday fully operational; a free repair at Canon\’s goodwill.
I doubt that anyone could find a better service than yours.
(a year ago in the USA I had a canon camera with a stuck lens error. I sent it to a company in Texas for repair. 3 months later I was still trying to persuade them to return my camera. They took two weeks to look at the camera. They claimed the camera had been previously repaired and the sensor alignment was damaged – or something similar. They stalled and made excuses, finally offering to buy the camera from me for $250! eventually they returned my camera, repaired…but was it mine? there was no serial number on the bottom.)
Regards
Steve
Thanks for a superb service, my EOS 400d has never looked as good since the day i bought it, The sensor is like new, not even the minutest artifacts could be found on my photo’s and it is so good to have a clean viewfinder again, i wish i’d sent the camera to you in the first place rather than wasting £40 on a cleaning kit when you off s professional service which cost me around £37, i shall be using you in the future as well as recommending my friends, thank you
Hi Adrian
Thank you for your kind words and for taking the
time to let us know.
Regards
Ron
Hi,
Can I just thank you SO much for the rapid repair and turnaround of my camera. I really didn\’t expect you to manage it – brilliant stuff. Please pass my thanks on to all involved.
David (5D MKII corrision repair)
What a fantastic service. Just had my G9 back which was out of warranty. It was suffering from the well documented problem of ‘loose screws’ but the repair was undertaken quickly, efficiently and free (at canons goodwill).
Many thanks for the professional servise and speedy turnaround.
N Carson
Hi there. I have just received my camera.
I would like to say that thank you so much for your great service! I am amazed at how well the camera is repaired and also how well-padded the packaging is.
Would definitely recommend you to my friends.
Thank you once again!
Regards,
Ian
I would just like to say a big thank you to Colchester Camera Repair for the repair to my
Canon 7D, Your fast and efficient service was superb.Would not hesitate using your highly skilled team again.
Many Thanks
J Moore
Hello.
I just received my Canon 5D Mk2 back from you after a sensor clean. After using numerous sensor clean kits myself (as I have done on many DSLRs before) the dust on this one was incredibly stubborn (from two weeks in the sinai desert with multiple lens changes). The Sensor is now spotless and better than new..
Many thanks for your professional conduct and turnaround speed.
Regards,
J Taylor
I want to thank you for the cleaning job which you carried out yesterday whilst I killed time in Colchester. It was very convenient to be able to bring the camera to you for service, effectively while you wait.
Very pleased with the result and cost